Professional Development Courses

A workplace is a group of diverse people, each coming from their own unique background, having different mindsets, values, and beliefs. In any context where you have such a diverse group, there is bound to be constant friction and conflict in a number of different areas.  Hence, it is not uncommon for a workplace to have a range of difficult people to deal with . There is almost always a conflict brewing somewhere, and there are many possible causes.  It may be caused by inequality in a department, disrespect from a co-worker, or a simple misunderstanding that ends up taking on a life of its own. As we know, the real world is not some utopia where everyone always lives in a land of pure kindness.  Alas, ours is not a perfect world and we have to make efforts along the way  to better navigate our world. A great start on the path is using robust strategies to deal with difficult people in the workplace. Although frustrating and draining, recognizing destructive and unb...

Businesses thrive based on the collaborative efforts of various teams and departments with different projects, management styles, and other factors. Inevitably, even the best teams disagree from time to time. Regardless of whether your team is present in person or working remotely, conflicts can arise. This is where dispute management techniques can help your organization to save time and money that is spent when conflicts are not effectively managed.  There is no doubt that conflicts cost organizations hunderds of millions of dollars per year. Picincu estimates that conflicts cost American companies more than $300 billion per year.1  These cost take on a variety of forms from diminished work performance and low employee morale to loss of revenue and the negative impact conflict has on employees’ mental health.  What Is Dispute Resolution? Whenever a conflict arises in a business of any sort, dispute resolution is used to help address it. The term dispute resolution refer...