Professional Development Courses

Alternative Dispute Resolution , or ADR, is a collective term which encompasses a variety of methods for dealing with disputes and conflicts. However, the most distinctive feature of ADR is the act of resolving disputes without taking matters to court.  The ADR process steers clear of litigation and instead utilizes negotiation, mediation and arbitration as methods to resolve disputes. In addition to be less of a hassle and a quicker route to resolution than going through the court system, ADR is also less costly.  Companies and individuals are seeing the wisdom of using Alternate Dispute Resolution, for both professional and personal matters. ADR helps people to resolve matters in house before they become matters of public record.  Another benefit of using ADR rather than litigation is that it allows for a more collaborative approach. ADR helps parties understand each other better, let go of the animosity, protect each other’s position and reach a mutually beneficial agreement.  By op

  Employee mediation is the act of using third-party involvement to resolve workplace conflicts in an informal, voluntary, and confidential manner. Workplace conflicts can escalate into arguments between staff if they are not addressed quickly.  When a variety of individuals work together in a team, conflicts and problems will inevitably occur. To resolve these, a mediator must step in. Their primary goal is to resolve problems by encouraging the disputing parties to discuss their concerns respectfully with a solution in mind.  Employee mediation is not a legal process: in fact, it exists to avoid the need for litigation. In mediation, companies appoint a trained and impartial mediator to work with the disputing parties and help them come to an agreeable solution together.    Mediators invite and facilitate open dialogues to deescalate the conflicts. They allow both parties to voice their views and perspectives. After collecting evidence and listening to both sides of the story, media